We are very pleased to have done the “Opportunity Cost of Not Investing in Interpretation” report – it is so important to have clarity on these challenges and…

Hindia Mohamoud, Director, OLIP
The Ottawa Chinese Community Service Centre is so happy to have joined the OLIP Health and Wellbeing Sector Table. It is clear that OLIP cares about immigrants and refugees and…

Wendy Tang, Ottawa Chinese Community Service Centre
In our city’s history, immigrants have always played an important role. They build our economic prosperity, diversify our culture, contribute to our social vitality.

Jim Watson
Mayor of Ottawa
My nomination is an indication that our hard work in building Canada is recognized. All we do is to serve the community in return for embracing us when we needed it.  

Mehdi Mahdavi
Ottawa Immigrant Entrepreneurship Awards Nominee
The City of Ottawa will continue to play a lead role in the implementation of the Ottawa Immigration Strategy, just as we did in the founding of OLIP.

Steve Desroches
City Councillor and Deputy Mayor of Ottawa
Canada has been shaped by people who came from all over the world to build this country. WOW offers a platform for us to celebrate this history and the future it will help…

Alex Munter, Chair of the OLIP Council and President and CEO of the Children’s Hospital of Eastern Ontario and Ottawa Children’s Treatment Centre
The WOW seminar on immigrant women’s nutrition and health was a step in the right direction towards closing the gap between academic researchers and service providers.

Josephine Etowa
Associate Professor, School of Nursing, University of Ottawa
I was happy to see integration to Algonquin territory and indigenous culture related programming in 2014 WOW. Please continue to involve local Aboriginal organisations and…

Linda Manning
WOW 2014 participant, Senior Fellow, University of Ottawa
The work and expertise that OLIP brings to our community is so important as it helps us to build bridges and break down silos.  I look forward to our continued work together. 

Jim Watson, Mayor of Ottawa
The target beneficiary of the work of OLIP is the whole community. In this short period we have planted together important seeds for Ottawa’s development.  

Dick Stewart
OLIP Council

CHEO Launches Toolkit to Help Organizations Design and Implement Navigator Programs for Newcomers

January 11, 2018

This online toolkit, funded by the Government of Canada, is for use by organizations to determine how they can best help newcomers to Canada navigate the complex array of services they encounter. The toolkit helps organizations to design and implement their own navigator programs.

Simplifying The Journey.ca was born out of the response by the Children’s Hospital of Eastern Ontario – Ottawa Children’s Treatment Centre (CHEO – OCTC) to the arrival of 2,000 Syrian refugees in Ottawa (most of them children) that started in December 2015.

While CHEO – OCTC was involved in a broad community effort to coordinate across organizations, the hospital also responded within its walls by creating a newcomer navigator position.