The Ottawa Chinese Community Service Centre is so happy to have joined the OLIP Health and Wellbeing Sector Table. It is clear that OLIP cares about immigrants and refugees and…

Wendy Tang, Ottawa Chinese Community Service Centre
The target beneficiary of the work of OLIP is the whole community. In this short period we have planted together important seeds for Ottawa’s development.   

Dick Stewart
OLIP Council Chair
Canada has been shaped by people who came from all over the world to build this country. Welcoming Ottawa Week offers a platform for Ottawa residents to celebrate both this…

Alex Munter, Chair of the OLIP Council and President and CEO of the Children’s Hospital of Eastern Ontario and Ottawa Children’s Treatment Centre
I’m really impressed with the level of energy and commitment around the Health and Wellbeing table and look forward to continuing collaboration between OLIP and OPH.

Marcela Tapia
Ottawa Public Health
In our city’s history, immigrants have always played an important role. They build our economic prosperity, diversify our culture, contribute to our social vitality.

Jim Watson
Mayor of Ottawa
I was happy to see integration to Algonquin territory and indigenous culture related programming in 2014 WOW. Please continue to involve local Aboriginal organisations and…

Linda Manning
WOW 2014 participant, Senior Fellow, University of Ottawa
My nomination is an indication that our hard work in building Canada is recognized. All we do is to serve the community in return for embracing us when we needed it.  

Mehdi Mahdavi
Ottawa Immigrant Entrepreneurship Awards Nominee
We are very pleased to have done the “Opportunity Cost of Not Investing in Interpretation” report – it is so important to have clarity on these challenges and…

Hindia Mohamoud, Director, OLIP
The City of Ottawa will continue to play a lead role in the implementation of the Ottawa Immigration Strategy, just as we did in the founding of OLIP.

Steve Desroches
City Councillor and Deputy Mayor of Ottawa
The OLIP Council is committed to leadership.  In only a few years, we have a common vision and priorities, and are up to the task of implementing the Ottawa Immigration Strategy.

Salimatou Diallo
OLIP Council Vice Chair, Assemblée de la francophonie de l'Ontario

Sector Table: Settlement and Integration Capacity Development

The Settlement and Integration Capacity Development Sector Table’s current initiatives stem from the combined priorities of Settlement and Integration Capacity Development strategies outlined in the Ottawa Immigration Strategy. Specific initiatives focus on organizational learning to build service providers’ capacity to serve immigrants and foster immigrant –friendly policies and practices, empowering immigrants for civic and political engagement, specifically youth, and capitalizing on media’s role to promote welcoming communities, inclusion and integration of minorities.Underlying to this work is knowledge generation, leadership and information infrastructure development, and public education to promote two-way integration and connectivity between newcomers and the host Canadian population.

Priorities and Collaborative Initiatives

Priority #1: Create structures and relationships to help service providers design better programs, governance structures, and policies that are inclusive of cultural and ethno-specific communities and sub-groups

Collaborative initiatives in this priority area include:

The Ottawa Equity Project
Nine OLIP partners have launched a new collaborative initiative that aims to transform mainstream local organizations so they are more welcoming and inclusive of immigrants.  The initiative intends to promote immigrants’ equitable access to social, education, and health services by drawing from and building on the experiences of organizations, creating a safe space to name challenges and gaps, and facilitating inter-organizational learning. This will support the development of shared strategies for addressing gaps and challenges. The lead partner is the Centretown Community Health Centre. Participating organizations include the Children’s Aid Society of Ottawa, City of Ottawa, Ottawa-Carleton District School Board, Ottawa Public Library, Pinecrest-Queensway Community Health Centre, University of Ottawa, Vanier Community Resource Centre, Youth Services Bureau, Ottawa Community Immigrant Services Organization, and City for All Women Initiative.

Francophone Lens
OLIP, the Réseau de soutien a l’immigration francophone de l’Est de l’Ontario, and the Centre on Governance at the University of Ottawa have partnered to develop a Francophone lens for the implementation of the Ottawa Immigration Strategy (OIS). The lens is a technical tool that will aid in understanding and responding to the institutional context and unique needs of Francophone immigrants. It will be used by OLIP leaders tasked with implementing the OIS. For more information on the development of the Francophone lens, please contact Caroline Andrew, Director of the Centre on Governance at the University of Ottawa:

Coalition of Community Health and Resource Centres: Alignment of Priorities
OLIP is working with four Community Health and Resource Centres to align priorities and develop collaborative strategies that reflect the goals of the Ottawa Immigration Strategy. Three key areas of collaboration are research and planning to support cohesive social development in neighbourhoods; greater access to community health services for immigrants; and immigrants’ civic engagement with a specific focus on voter turnout and the empowerment of immigrant civic actors. For more information on this initiative, please contact Hindia Mohamoud, OLIP Director:

Priority #2: Build on the strengths of ethno-cultural organizations to help develop their capacity to respond to the needs of their communities and communicate with institutions and service providers

Collaborative initiatives in this priority area include:

Ottawa Multicultural Media Initiative (OMMI)
OMMI aims to improve our understanding of the contribution of multicultural media to the wellbeing, inclusion, and integration of ethno-racial minorities in Ottawa. It also identifies how multicultural media can contribute to Ottawa’s socio-economic development and the challenges that they may face. Selected immigrant communities’ multicultural media production and consumption habits will be explored across print, broadcast and digital news media to identify opportunities for greater social inclusion, labour market integration, and economic prosperity. OMMI is led by the University of Ottawa and the City of Ottawa.  For more information, please contact Rukhsana Ahmed, Assistant Professor in the Department of Communication at the University of Ottawa:

Priority #3: Promote and scale up programs for youth that are collaborative, have multiple impacts, and create value for cultural communities and the city

Collaborative initiatives in this priority area include:

Youth Futures Program
Established in 2008, Youth Futures (formerly Youth University) is a partnership of the University of Ottawa, City of Ottawa, Ottawa Community Housing, and others, committed to creating post-secondary opportunities for low-income secondary school students. Based upon the belief that higher education can break the cycle of inter-generational poverty and the barriers faced by new comers to Canada, Youth Futures seeks to transform the lives of its youth participants and their families, to build a stronger more inclusive Ottawa.

From its beginning, Youth Futures has sought to grow and improve, based upon research and feedback from partners and participants.  The present program combines: (1) leadership training, (2) paid employment, (3) post-secondary orientation and (4) parental and community engagement, in order to give youth the knowledge, skills, and support needed to succeed in today’s post-secondary institutions.

For more information, please visit :
Contact: Julia Faulkner

OLIP Partners at the Settlement & Institutional Capacity Development Sector Table


Organizational Affiliation

Caroline Andrew Professor, School of Political Studies; Director, Centre on Governance, University of Ottawa, Settlement & ICD Sector Table Co-Chair
St. Phard Desir Executive Director, Conseil Économique et Social d’Ottawa Carleton, Settlement & ICD Sector Table Co-Chair
Elwira Felczak Manager, Settlement & Integration Program, Ottawa Community Immigrants Services Organization
Naini Cloutier Executive Director, Somerset West Community Health Centre
Aloys Sirabahenda Settlement Project Coordinator, Conseil Économique et Social d’Ottawa Carleton
Syrinne Benmouffok Coordonnatrice à l’accueil,  Conseil des écoles catholiques du Centre-Est (CECCE)
Natali Zuniga Cultural Development and Initiatives Unit,  City of Ottawa
Suzanne Doerge Director, City for All Women Initiative (CAWI)
Debbie Hoffman Service Director, Ottawa Children’s Aid Society of Ottawa
Jane Fjeld Associate Director, Youth Services Bureau
Simone Thibault Executive Director, Centertown Community Health Centre
Ken Mackenzie Program Manager, Eastern Ottawa Resource Centre, Gloucester
Dawn Lyons Interim Director of Health Services, Pinecrest-Queensway Community Health Centre
Asso Faraj Counsellor,Making Ottawa Safe Together (MOST), Resettlement Assistant Program Counsellor, Catholic Centre for Immigrants
Brian Gilligan Executive Director of Community Development, Ottawa Community Housing Corporation
Medin Admasu Program Manager, Regional, Ontario Trillium Foundation
Cindy Hanks Program Advisor, Modernization and Coordination, Citizenship and Immigration Canada
Mohamed Dalmar Private Citizen, Retired Manager, Settlement Department, Catholic Centre for Immigrants
Brigitte Duguay Langlais Coordonnatrice, Le Réseau de soutien à l’immigration Francophone de l’est de l’Ontario
Maria Teresa Garcia Manager, Settlement Department, Catholic Centre for Immigrants
Francine Vachon Manager, Community Development, Ottawa Community Housing